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Why use a FAQ instead of a printed handbook?
A FAQ resource has a number of distinct advantages over a handbook.
(a) It is interactive! Users can find...
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Can I have a printed version?
Printed versions of the FAQ can by used. However, the power of the interactive facility is considerable reduced, since search facility cannot be...
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Where is the handbook?
This facility replaces the standard handbook.
From previous experience handbooks have a number of...
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